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We have compiled a list of the most common inquiries to help you find answers quickly
MAde In USA, MAde In Maryland
Every O. E. Thayer instrument part, tool, and product is made entirely in the United States. The O. E. Thayer Company is proud to use only American craftspeople and suppliers to deliver the highest quality products available to musicians worldwide. (Packaging and shipping materials a likely exception).
What are your shipping options?
We offer standard and expedited shipping options. Delivery times and costs vary depending on your location and the shipping method you choose.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email.
What payment methods do you accept?
We accept all major credit cards via Square invoices or by Telephone. We also accept PayPal, Zell and Cash App ensuring a smooth checkout process.
Do you offer international shipping?
We ship internationally. Shipping costs and delivery times vary depending on the destination. Check the shipping options at checkout for more details.
How do I contact customer service?
You can reach our customer service team via email or phone. Visit our Contact Us page for more information.
How can I find the right parts for my instrument
If you have any question about what O. E. Thayer products will work best for you, please feel free to contact us via Email or telephone. We will be happy to assist you.